Consulting Services
BETTER CONVERSATIONS. BETTER DECISIONS. BETTER OUTCOMES.
It all starts with Listening
We help individuals, leaders, and teams develop Listening Intelligence™—transforming listening from an unconscious cognitive habit into a deliberate capability that strengthens communication, deepens collaboration, and drives performance.
THE COMMUNICATION LANDSCAPE
There is a huge cost to poor listening
86% of employees and executives cite lack of collaboration and ineffective communication for workplace failures.
In a study of 4,200 leaders, those rated as poor listeners ranked in only the 15th percentile for trust, while excellent listeners reached the 86th percentile.
82% of employees surveyed say they would consider quitting their job because of poor leadership.
91% of employees said their leaders lack communication skills.
80% of workplace conflicts stem from poor communication.
Unresolved conflict costs US businesses $359 billion annually.
WHY PEAK IMPACT?
We help organizations build the human capabilities that technology can't replace
Leaders who communicate with greater clarity and influence
Reduced miscommunication and rework
Better business outcomes driven by better conversations
More productive conflict and better decision-making
Teams that collaborate more effectively across differences
Stronger alignment around priorities and goals
Healthier cultures where people feel heard and valued
Higher levels of trust and psychological safety
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SERVICES
Every engagement is powered by Listening Intelligence - our evidence-based approach that transforms listening from an unconscious cognitive habit into a deliberate capability.
EXECUTIVE COACHING
We help leaders develop self-awareness, communication leadership presence and influence through one-on-one coaching
LEADERSHIP DEVELOPMENT
We equip new and emerging leaders with the skills to build trust, lead conversations, and inspire high-performing teams
TEAM DEVELOPMENT
Powered by Listening Intelligence™
We transform how teams communicate, collaborate, and perform through the LIFT™ - Listening Intelligence for Leaders and Teams - experience
WHAT PEOPLE SAY
Brittany Kloss, Head of People
"Choosing Allison to lead our manager training program at PopSockets was one of the best culture decisions we made. Allison's professionalism, emotional intelligence, and natural ability to coach are traits that set her apart from other leaders. PopSockets employees (myself included!) would look forward to her trainings and also found her one - on - one coaching sessions to be extremely valuable. Any organization would benefit from her skills and expertise and without hesitation I would partner with her again in the future. Thank you, Allison!"
P. Levis, Dir. of Manufacturing & Quality
"For me, the most valuable thing Allison's training provided was an insight into how people on my team approach or avoid conflict. Learning their hot buttons and which behaviors can be constructive or destructive. I found the Conflict Dynamics Profile assessment to be very accurate. It is one thing when people tell you something and it is another for you to see it in a detailed and scientific way. Since the training, as a manager, I know I have concrete things I can work on and tools for coaching individuals that are doing well or need correction."
Chris Geer, Founding Partner
H2 Capital
"Allison has been a fantastic resource for me and my company. The skills she teaches and insights she provides are must-knows for all business leaders, as they are offering insights that I have not come across anywhere else. What I have learned has improved my relationships with my business partner, my team, my clients and even my family! As a result, I highly recommend Allison to all businesses. I am sure you will find significant value and benefit, just as I have."
"I still reflect and use learnings from the leadership training I received from Allison, almost daily, I would say. Both in managing up and down, in conflict management and resolution, and in identifying different listening styles and catering the way I communicate with different people to meet them where they are most comfortable. It’s one of the most useful self-improvement courses I’ve ever taken.
My team performs at an extremely high level and all tell me how much they appreciate me as their manager. I recently had an employee move to a new opportunity, and he told me the only reason he stayed as long as he did was because he enjoyed working with me so much. I couldn't have done this without Allison and her guidance and I am forever grateful!"
“As someone who specializes in engineering process consulting, I know that communication, and listening in particular, are critical factors in the success of a technical team. I recommend Allison to leaders at tech startups, software development agencies, and investors in the community. Her training is incredibly valuable and absolutely has the potential to improve the productivity of your business.”
Khaled Allen, Sr. Developer
"When I began working with Allison, I knew that I can be stubborn and argumentative, and that a coach would have to be both patient and willing to push me. Allison revealed great depths of understanding and held me accountable, even when I was at my most stubborn. She coaches from her heart and brings a lot of wisdom from her own journey of growth. I went to her to wrap my head around professional challenges, but of course we untangled challenges in relationships and self-image. People have repeatedly told me that I show up differently, and all my relationships have significantly improved."
S. Mangold, Dir. of Business Intelligence
Sean Helvey, Founder Lifework LLC
TRUSTED BY
ABOUT ME
Allison O'Brien
Allison O’Brien is a communication and leadership development consultant who helps individuals and companies transform how they work through culture, communication and the science of listening. She works across all levels, from high-potential contributors to C-suite executives, helping teams navigate conflict, improve collaboration and enhance high-stakes decision-making.
As the leading expert on LQ™ Listening Intelligence and the architect of its learning methodology, she works directly with Fortune 500 companies, government agencies, and global organizations, reaching thousands of leaders each year through enterprise trainings, executive coaching, and large-scale speaking engagements.
Allison is a featured guest on numerous podcasts and panels, authored countless articles and blog posts on listening and leadership and speaks on global stages with the primary goal of helping people uncover the crucial insights needed for shifting the way they engage in conversation and manage their emotions in challenging communication scenarios.
“My genuine interest in people and what makes us tick, has paved the way for a career helping individuals and companies transform how professionals listen - to peers, to information, and across departments- so that leaders, teams and organizations can communicate with clarity, fostering increased collaboration and psychological safety for stronger decision-making and enhanced productivity and innovation.
For decades I’ve been intrigued by human interaction, and the question of 'What is it that creates connection and how or why do we withdraw and disengage from each other?' As I got deeper into my career and had many more interactions in business settings, the follow-up question became, 'How does the way we communicate impact how we work with others, lead, make difficult decisions collaboratively, and also show up for the people that we love?' In asking these questions, it became very clear that my life’s purpose is to change the way people live, love and work.”
For Allison, the power of listening is the key to changing the way people live, love, and work.
Start a conversation about your company's specific needs, customized program options and pricing.
