CONVERSATIONAL AGILITY

USING HEALTHY CONFLICT TO MAXIMIZE TEAM PERFORMANCE 

Petros - Dir. of Manufactoring & Quality

The most valuable thing this training provided was an insight to how people approach or avoid conflict, their hot buttons and what can be constructive or destructive.  I found the tool to be very accurate. Since the training, as a manager, I know I have concrete things I can work on and coach individuals that are doing well or need correction. 

We came into this session with trust issues.  It was good that we addressed it up front, and then moved on to other factors that help build a high performing team."

                                                                                                                                   

Sabrina - Sr Manager Data Management

It was helpful to understand my listening profile and what it looks like to communicate with people with other listening profiles. Simply understanding the differences, where issues are likely to arise, and how to adjust in order to ensure we're maintaining effective conversations is huge!

Keith - Dir. of Research & Development

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WHAT IS INCLUDED:

The way we respond to conflict determines our ability to contribute in a meaningful way and make high-stakes decisions collaboratively. When triggered, we lose the capacity to listen and learn from our colleagues and team, missing out on the benefits of diverse thinking and valuable insights that lead to optimal innovation and performance.
 
This three-session virtual program is designed to help individuals and teams appreciate and leverage different viewpoints to improve work outcomes.  

•    6.5 hours of group training
•    2 assessment instruments: The ECHO Listening Profile and The CONFLICT DYNAMICS PROFILE® (CDP)
•    2 hours of individual coaching per participant

CONTACT ME TO SCHEDULE A TRAINING FOR YOUR TEAM

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