CONVERSATIONAL AGILITY
USING HEALTHY CONFLICT TO MAXIMIZE TEAM PERFORMANCE
Petros - Dir. of Manufactoring & Quality
The most valuable thing this training provided was an insight to how people approach or avoid conflict, their hot buttons and what can be constructive or destructive. I found the tool to be very accurate. Since the training, as a manager, I know I have concrete things I can work on and coach individuals that are doing well or need correction.
We came into this session with trust issues. It was good that we addressed it up front, and then moved on to other factors that help build a high performing team."
Sabrina - Sr Manager Data Management
It was helpful to understand my listening profile and what it looks like to communicate with people with other listening profiles. Simply understanding the differences, where issues are likely to arise, and how to adjust in order to ensure we're maintaining effective conversations is huge!
Keith - Dir. of Research & Development
